Seit dem 17. April 2025 hat die Deutsche Bahn den bewährten Weg für einen spontanen 1. Klasse-Upgrade via Telefon und Bahn Tix eingestellt: Bisher konnten BahnCard 100-Kunden über die BahnComfort-Hotline ihre BahnBonus-Punkte einsetzen und erhielten eine Auftragsnummer, mit der sie direkt an jedem DB-Automaten ein Upgrade-Ticket ausdrucken konnten. Dieser Weg […]
Mobility & Smart Transportation
8 Beiträge
Frankfurt, 05. April 2025 – Bereits am 05. April 2025 und 14. Februar 2025 kam es am Frankfurter Hauptbahnhof zum wiederholten Ausfall des Aufzugs der den Zugang zur DB Lounge im 1. Obergeschoss ermöglicht. Wie schon in meinem Artikel vom 14. 02. 2025 beschrieben, blieb auch dieses Mal eine schnelle Lösung aus – trotz mehrfacher Meldungen bei der 3S-Hotline und der BahnComfort-Hotline. Was […]
The recurring issues faced by tall passengers on Eurowings flights have once again come under scrutiny. Multiple travelers have reported that, despite their best efforts, securing adequate legroom remains a persistent challenge. Recurring Issues and Customer Experiences On multiple Eurowings flights, travelers with tall stature have repeatedly encountered insufficient legroom. […]
Recent issues at Deutsche Bahn AG have raised concerns over maintenance and communication problems at one of its key locations. Below is a detailed account of the incidents that occurred at Frankfurt Central Station on February 13 and 14, 2025. Frankfurt, Germany, February 14, 2025 – Deutsche Bahn […]
On the international rail line between Paris and Frankfurt, significant booking problems are disadvantaging consumers. On 30/11/2024, it was revealed that for the travel date of 13/12/2024, the 17:09 train from Paris to Frankfurt in 2nd class is not bookable via the French national company SNCF. However, both regular DB […]
Böblingen, November 28, 2024 – A passenger in Böblingen faced a series of hurdles Thursday morning while attempting to order a taxi. Despite multiple attempts using various platforms, significant delays and communication issues ensued. At 8:50 AM, the passenger began trying to secure a taxi to his destination. Initially, he […]
On September 30, 2024, a traveler with a BahnCard 100 experienced a series of challenges during his long-distance journey with Deutsche Bahn. The arrival at the destination station in the Frankfurt metropolitan area turned out to be more difficult than expected and raises questions about infrastructure and service quality. […]
On June 7, 2024, a notable incident occurred involving ICE 1655, which was traveling from Frankfurt(Main)Hbf to Dresden-Neustadt. Due to a technical defect, the train, which consisted of two parts, had to be partially evacuated in Fulda. Delayed Departure and Technical Issues Originally scheduled to depart from Frankfurt at […]