Federal Agency

1 Beitrag

Telekom Service: Dresden-Based Business Customer Criticizes Lack of Flexibility and Abrupt Hotline Disconnections

  On January 24, 2025, a Dresden-based IT entrepreneur and Deutsche Telekom business customer reported ongoing issues with in-store support and the Telekom Business Customer Hotline. In detailed documentation, the customer describes two abruptly ended phone calls, missing contact-person information, and difficulties with identity verification. Challenges at the Telekom Shop: […]