Hotline Issues

2 Beiträge

DB Elevator Problems at Frankfurt Central Station: Repeated Incidents in February 2025

    Recent issues at Deutsche Bahn AG have raised concerns over maintenance and communication problems at one of its key locations. Below is a detailed account of the incidents that occurred at Frankfurt Central Station on February 13 and 14, 2025. Frankfurt, Germany, February 14, 2025 – Deutsche Bahn […]

Telekom Service: Dresden-Based Business Customer Criticizes Lack of Flexibility and Abrupt Hotline Disconnections

  On January 24, 2025, a Dresden-based IT entrepreneur and Deutsche Telekom business customer reported ongoing issues with in-store support and the Telekom Business Customer Hotline. In detailed documentation, the customer describes two abruptly ended phone calls, missing contact-person information, and difficulties with identity verification. Challenges at the Telekom Shop: […]