Introduction The use of eSIMs and seamless connectivity abroad have become essential for many travelers today. But what happens when this technology fails unexpectedly? In this article, I share my personal experience as a tech journalist during a train journey from Germany to Austria, highlighting the challenges I faced with […]
Service quality
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An IT entrepreneur based in Dresden, Germany is facing an urgent challenge: He requires a functioning eSIM as soon as possible for a significant client meeting scheduled on November 11, 2024, in Kiel, Germany. On November 8, 2024, at 4:20 PM, he contacted the Germany branch of Deutsche Telekom’s business […]